Privacy policy for BostadsPortal
1. Protection of your privacy
BostadsPortal.se ("BostadsPortal", "we" "us" or "our") takes processing of your personal data very seriously. We ensure a reasonable and transparent processing of your personal data in accordance with the current legislation.
We have therefore prepared this Privacy notice, which describes how we process your personal data when you use bostadsportal.se and our App.
2. Data protection responsibility and contact details
BostadsPortal is controller in relation to the processing of your personal data.
BoligPortal A/S
Paludan-Müllers Vej 40 B, DK-8200 Aarhus N
CVR no.: 26722535
Telephone: +4570208082
Website: www.bostadsportal.se
If you have any questions concerning our processing of your personal data, you are welcome to contacts us on info@bostadsportal.se .
3. Personal data
We process the following personal data about you depending on whether you are:
Seekers (users logged in):
- First and last name, address, telephone number and e-mail
- User profile: Photo, age, occupation, gender, etc.
- Gender (the landlord may select based on gender in case of sublease of rooms or parts of the property at the landlord’s home address)
- Photos. Photos uploaded to the profile
- E-mail agents: Area, budget, number of rooms, etc.
- Messages: Dialogue with the landlord in BostadsPortal’s dialogue system
- Subscription and payment data
- Login data
- Information to website visitors or App users depending on the platform used (see below)
- Whether you have given your consent to the processing of your personal data and perhaps withdrawn the consent
Current and future residents of rentables advertised for rent on BostadsPortal’s online platform as well as tenants, who have signed a digital rental contract through BostadsPortal:
- The address of the rentable
- The rent, deposit prepaid rent and utilities, as stated on the advertised rentable or in the digital rental contract.
Landlords (users logged in):
- First and last name
- Company name and CVR number (if the rental business is operated as a personally owned business)
- Address and phone number
- Messages: Dialogue with the house hunter in BostadsPortals dialogue system
- Subscription and payment data
- Photos Uploaded photos of the home for the purpose of advertisements
- Login data
- Information to website visitors or App users depending on the platform used (see below)
Website visitors:
- Information on cookies, including conduct on the website
- Technical identifiers connecting the user to e.g. Google and Matomo
- IP address
- Type of device used to access the website (e.g. tablet, smart device, computer, etc.)
- Browser type, browser ID and language setting
- The website referring you to BostadsPortals website
- Which parts of BostadsPortal website are accessed, including properties viewed, dates, duration and number of visits
- System actions (displayed advertisements, contact data to the landlord, etc.)
- Inquiries and correspondence to us, e.g. general questions concerning our services
App users (BostadsPortal):
- ID and diagnostics when using the App
- Information on conduct when using the App
- Technical identifiers connecting the user to e.g. Matomo and Google (depending on the settings of your equipment and the App on your smart device)
- Which part of the App is accessed, including properties viewed, dates, duration and number of visits
- System actions (displayed advertisements, contact data to the landlord, seekers, etc.)
- Push messages on properties and functions (service announcements, not marketing)
- Whether you have given your consent to the processing of your personal data and perhaps withdrawn the consent
Other persons contacting BostadsPortal, including customers and cooperation partners, including on BostadsPortals Facebook profile:
- First and last name
- Telephone number
- Any personal data which we may receive in connection with inquiries or the cooperation
- Information for statistical purposes, see below on social media and Page Insights
Newsletter subscribers:
- Information on consent given and withdrawn
Job applicants:
- First and last name, address, e-mail, telephone number
- Job application and CV
- Diplomas
- Any other personal data appearing from the documents that you have sent to us
- References
- Personality tests
Social media:
Joint data control
Joint data control exists in relation to some of our cooperation partners, i.e. BostadsPortal collects data on its own behalf as well as on behalf of the cooperation partners. BostadsPortal and the cooperation partners are each data controllers in relation to the further use of the data. For more information on the cooperation partners with whom we have joint data control and how the control is divided, see below.
Company pages on Facebook - Page Insights
- Facebook Ireland, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland in relation to our company pages on Facebook when we retrieve statistics of visitors. For more information on
- division of control, see https://www.facebook.com/legal/terms/information_about_page_insights_data
- Information on Facebook’s Privacy notice: https://www.facebook.com/about/privacy , including the basis of Facebook’s processing and exercise of rights
4. Purpose of the processing of your personal data and the legal authority
Seekers:
We process your personal data
- To register your profile on our platforms
- To conclude a subscription agreement with you and charge payment
- To communicate with you in connection with your house hunting
- To identify you if you send a message to a landlord via our message system
- To fill out your master data in documents if you have to fill out one or more documents via our platforms
- To identify whether you fit the target group to receive offers from our cooperation partners.
- To exclude you from using BostadsPortal in case of violation of the conditions of use or legislation
We process your personal data under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in offering our services to you.
If we conclude a subscription agreement with you, we will process your personal data under Article 6 (1)(b) of the GDPR concerning conclusion of an agreement to which you are a party.
If we wish to disclose your personal data to our cooperation partners for direct marketing purposes, you must give your consent, see Article 6 (1)(a) of the GDPR and section 13 (1) of the Data Protection Act.
Current and future residents of rentables advertised for rent on BostadsPortals online platform as well as tenants, who have signed a digital rental contract through BostadsPortal:
We process the personal data stated in part 3, gathered from the landlord when advertising a rentable for rent and/or creating a rental agreement on our platform.
- To pursue our legitimate interest in further sales and strengthening our cooperation with our partners,
- to secure the legitimate interest of our cooperation partners in pursuing their objective purposes, such as for example carrying out rent assessments and demands in a given area, and
- to support public authorities’ assessment of the credit ratings conducted by private banks as well as for use in preparing statistics and analyses.
We pass on the mentioned personal data regarding the rental property in accordance with Article 6 (1) (f) of the GDPR.
Landlords:
We process your personal data
- To advertise your property(-ies) on our platforms and related services
- To conclude a subscription agreement with you and charge payment
- To communicate with you in connection with your property rental
- To exclude you from using BostadsPortal in case of violation of the conditions of use or legislation.
- To pursue our legitimate interest in strengthening our collaboration with our partners, and our partners' legitimate interest in pursuing their professional purpose of, as an example, conduct rent assessment and demand in a given area, as well as public authorities' assessments of banks' credit ratings.
We process your personal data under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in offering our services to you.
We pass on the address of the rental property in accordance with Article 6 (1) (f) of the GDPR to pursue our legitimate interest in strengthening our cooperation with our partners, and the legitimate interest of our cooperation partners in pursuing their objective purposes, such as for example carrying out rent assessments -level etc.
If we conclude a subscription agreement with you, we will process your personal data under Article 6 (1)(b) of the GDPR concerning conclusion of an agreement to which you are a party.
Website visitors and App users:
We process your personal data
- To offer you a functional website
- So that BostadsPortal may provide analyses, measurements and targeted advertising
- To analyse user conduct, selected pages, content and your interests to recommend content, e.g. accommodation, which we believe will be of interest to you and to further develop our services and business
- To perform tracking in connection with push messages; have you opened a message, for how long, which elements did you click on
- To document compliance of legislation, including data protection and cookie legislation
- To safeguard our legal interests, e.g. examination of misuse of the website/the App, e.g. fraud in relation to deposits, violation of the conditions of use, user rights and legislation e.g. within marketing, personal data and intellectual property rights.
- To identify whether you fit the target group to receive offers from our cooperation partners.
- To handle requests, complaints and disputes
- To initiate and maintain technical and organisational security measures, including to ensure operational stability and the possibility of defending our products/services against hostile attacks, e.g. hacker attacks
- To examine suspicion or knowledge of security breach and report this to the authorities and individuals.
We process your personal data under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in attending to the above purposes.
If we wish to disclose your personal data to our cooperation partners for direct marketing purposes, you must give your consent, see Article 6 (1)(a) of the GDPR and section 13 (1) of the Data Protection Act.
We process tracking data under section 3 of Cookie Order.
Cooperation partners (including commercial customers and suppliers):
We process your personal data
- To maintain and perform the specific cooperation with you, including to contact you
- To respond to inquiries to BostadsPortal.
We process personal data on cooperation partners or other persons who contact us under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in safeguarding our cooperative relations and other communication, support and assistance in relation to inquiries.
Newsletter subscribers:
We process your personal data
- To send you electronic newsletters according to your consent (under section 10 of the Marketing Practices Act)
- To document that you have given your consent to receive our newsletter and to track the use and any withdrawals of the consent
- To track e-mails; have you opened a message, for how long, which elements did you click on, etc.
We process your personal data under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in marketing itself directly vis-á-vis you and in documenting that you have given your consent to receive our newsletter.
Job applicants:
We process your personal data
- To assess your qualifications and to communicate with you
- To store your job application for the purpose of future positions.
We process your personal data under Article 6 (1)(f) of the GDPR concerning BostadsPortals legitimate interest in assessing your qualifications and in communicating with you in connection with your job application, e.g. by inviting you to a job interview.
If we wish to obtain references or store your application for more than six months, you must give your consent, see Article 6 (1)(a) of the GDPR.
5. Recipients of personal data
Disclosure to other controllers
In certain situation, we disclose your personal data to our cooperation partners:
- Payment solutions, including Stripe, QuickPay (gateway) and acquirers (e.g. Nets on behalf of Dankort)
- Google LLC in Ireland when using Google Analytics. Consent is obtained via cookies, see https://support.google.com/analytics/answer/9024351?hl=sv
BostadsPortals processors
BostadsPortal uses the following categories of processors (subprocessors, if any)
- Hosting suppliers
- Analytical services
- Suppliers of technical development and support
- Telephone systems
- Services for sending of e-mails, including MailChimp and Mandrill
- Video services, e.g. Vimeo and Youtube (Google LLC in Ireland when using Youtube)
- Google Ireland when using Google Ads
- North Media group companies concluding agreements with other processors
6. Transfer to third countries
We transfer your personal data to recipients in third countries. The basis of the transfer is the European Commission's standard agreement concerning transfer to third countries. You are welcome to contact us if you wish to receive a copy of the agreements with:
- The Rocket Science Solution LLC., USA (MailChimp, Mandrill)
- SalesForce Inc., USA
7. Deletion
Seekers and landlords:
We delete your personal data after five years of inactivity, unless you ask us to store the data for a longer period. The deletion deadline is fixed based on the average rental period being approx. three to four years, and both the landlord as well as the tenant may need to re-read the correspondence on the accommodation on BostadsPortal both in connection with the tenancy agreement as well as the termination thereof. However, when you deactivate your advertisements, we will make sure to delete them so that they no longer appear on BostadsPortal.
Advertisements are covered by our duty to keep books and are stored for five years under the Bookkeeping Act. We therefore store name, e-mail, invoices and payments and any payment reminders for five years.
When you register as a user, you may give your consent to receive e-mails concerning proposed properties. We will continue to send these e-mails until you ask us to stop or have been inactive on the portal for five years (logged in). We will then store your data for another two years to document your consent. The storage complies with the period of limitation of criminal liability under the Marketing Practices Act and the Cookie Order.
Current and future residents of rentables advertised for rent on BostadsPortals online platform as well as tenants, who have signed a digital rental contract through BostadsPortal:
We delete the given information, when we no longer uphold the legitimate interest in processing this information.
Website visitors and App users (in addition to house hunters and landlords):
We delete data about you after 14 months, unless we have special needs to store the data in connection with disputes.
For more information on the deletion deadlines concerning cookies stored on your equipment, see https://bostadsportal.se/cookiepolicy .
Other persons contacting BostadsPortal, including customers and cooperation partners, including on BostadsPortals Facebook profile:
We store your personal data as long as we have a cooperation or it is necessary for us to have you among our contacts.
We delete your inquiries to support after 12 months.
However, we delete documentation of an agreement concerning deletion, a dialogue concerning rejection of user and all data and inquiries concerning payments after five years under the Bookkeeping Act.
Newsletter subscribers (users as well as non-users):
We delete your consent and documentation of its withdrawal after two years from the last use of the consent under the rules on the period of limitation of criminal liability of the Marketing Practices Act and the Cookie Order.
Job applicants:
If you apply for a job with us, we store your application for six months, after which we will delete your application.
If you have given your consent, we will store your application for a longer period of time as described in the consent. If you are employed with us, the data will be stored in accordance with the Privacy notice of our employees.
8. Your rights
If you wish to exercise the below rights, please contact us using the contact details listed above.
Right of access
You are entitled to obtain access to the personal data processed about you and various additional data. However, the right of access should not adversely affect the rights or freedoms of others.
Right of rectification
You are entitled to demand rectification of inaccurate data about you and, taking into account the purpose of the processing, you are also entitled to have incomplete data completed.
Right of deletion
In special situations, you are entitled to have data about you erased before our usual erasure takes place.
Right of limitation of processing
In certain situations, you are entitled to have personal data about you limited. If you are entitled to limited processing, we may only process your personal data - except for storage - with your consent or for the purpose of establishing, exercising or defending a legal claim or to protect a person or important public interests.
Right to data portability
You are entitled to data portability if our processing of data about you is based on your consent or an agreement, and the processing takes place automatically. This right implies that you are entitled to have your personal data forwarded in a structured, generally applied and machine-readable format, which you are entitled to transfer to another service provider. If you wish to exercise the right to data portability, you may initiate forwarding from us of the registered personal data in a generally applied format via bostadsportal.se.
Right of objection
In certain situations, you are entitled to object to our otherwise lawful processing of data about you. You may also object to processing of data about you for direct marketing purposes.
Withdrawal of consent
In case our processing of your personal data is based on your consent, you are entitled to withdraw your consent to BostadsPortals processing of your personal data at any time.
If you withdraw your consent, BostadsPortal will cease processing the personal data in respect of which you have withdrawn your consent. The withdrawal of your consent will not affect the lawfulness of the processing made by BostadsPortal until the withdrawal of your consent.
You are entitled to withdraw your consent to processing of cookies by deleting cookies and changing the settings to prevent cookies and other tracking mechanisms from being set or read.
9. Complaints
If you wish to complain about BostadsPortals processing of your personal data, you may complain to the Danish Data Protection Agency, which has the following contact details:
Danish Data Protection Agency
Carl Jacobsens Vej 35, DK-2500 Valby
E-mail: dt@datatilsynet.dk
Telephone : + 45 33 19 32 00
Website: www.datatilsynet.dk